Whether it’s a winch-out, a long-distance haul, or a semi stuck on the side of the interstate, the first thing a new customer checks is your reviews. They’re not browsing — they’re deciding. And the company with the strongest online reputation gets the job.
In towing, reputation management isn’t just important, it’s how you win the next job. We help you turn every successful tow into social proof that drives real results through automated review generation and review monitoring without adding more work to your drivers or dispatchers.
Partner with Whiterail to turn every tow — big or small — into a visible, permanent trust signal powered by our towing reputation management software.
This isn’t about chasing stars — it’s about driving results through online reputation management. Strong reviews don’t just look good, they fuel real growth with smart review management strategies. With Whiterail, your review management platform works as hard as your team does to help you:
We plug into your dispatch software to send automated review requests — no extra effort from your drivers or dispatchers. This seamless review management software solution helps you get more reviews from real jobs, right after they happen.
We don’t just ask for reviews — we engineer a system that makes your towing company reviews work for you around the clock. From generating to tracking to using them to win more jobs, Whiterail helps your towing reputation become a true business asset.
Easily generate online reviews from your happiest towing customers with automated review requests sent after each job. Follow-up reminders increase review volume without any extra work for your team.
90% of customers read online reviews before making a decision. Whiterail helps you build a towing reputation that closes jobs before the phone even rings. When customers compare options, your stars seal the deal.
Over 30% of your local SEO performance is driven by your online reviews. Our towing review generation software helps you rise in Google Maps rankings and dominate your local towing service area.
No fluff. No guesswork. Daily, weekly, monthly, and quarterly reporting gives you a clear view of what customers are saying. Use review tracking and real-time feedback to identify strengths and fix small issues before they become big ones.
Your 5-star Google reviews should be seen. We help you showcase them on your towing website, social media, and more — turning happy customers into your best sales team.
When your towing review management strategy clicks into gear, it doesn’t just polish your reputation — it fuels your entire operation. Here’s what you can expect when your towing company puts online reviews to work:
Whether you’re running a single location or managing dozens of terminals, Whiterail’s reputation management services are built to grow with you. From small towing companies to national operations, our review management platform scales effortlessly to fit your team, your software, and your goals.
We’re not a one-size-fits-all tool — we’re a custom-fit solution.
A complete online review management solution made simple. Get started fast with automated tools that help you get more reviews, improve visibility, and stay ahead of local competition.
Full-scale reputation management software designed for multi-location towing operations. Centralized dashboards, performance tracking, and powerful automation to scale as you grow.
Work with a proven partner that understands towing. Whiterail helps marketing teams deliver review management and reputation-building strategies without adding complexity.
Yes — Whiterail integrates with most major towing dispatch platforms, including TOPS, InTow, Towbook, Tracker, and more. Setup takes minutes, and there’s no extra work for your drivers or dispatchers. Our automated review request system runs quietly in the background, sending requests automatically after each job.
Most clients start seeing new online Google reviews within the first 72 hours. Because the requests are automated and timely, we capture customers at the moment they’re most likely to leave feedback.
After your 30-day free trial, you’ll move to a flat-rate monthly plan based on your business size and needs. There are no hidden fees, no contracts, and no pressure — just transparent reputation management software.
We notify you immediately when a new review comes in and provide pre-written response templates to make managing replies fast and effective.
Yes — reviews are a major factor in Google’s Map Pack algorithm. By consistently collecting 4–5-star reviews, your business becomes more visible in local search, especially for high-intent searches like “tow truck near me” or “semi towing service.”
Absolutely. Whiterail is built to scale — whether you operate 1 truck or 50,000 locations, we have the infrastructure and reporting tools to support your entire fleet and monitor performance across your regions.
Our reputation monitoring tools alert you immediately. You’ll be able to respond quickly, flag inappropriate reviews, and track trends in customer feedback.
No — Whiterail works independently of your website. But if you have one, we offer simple widgets and integrations to display your best reviews directly on your site, which can help boost conversions.
Yes. Once set up, it runs on autopilot. Your team continues dispatching jobs as usual, and the system handles the rest. You’ll get digest reports and alerts, but your drivers won’t need to do anything.
You’ll receive daily, weekly, monthly, and quarterly reports that show the amount of reviews that have come in as well as their ratings.
